Last Updated: [01-Jul-2023]

Welcome to Countroo ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our SAAS accounting software ("Countroo"). By using our Service, you consent to the practices described in this Privacy Policy.

1. Information We Collect:

We may collect various types of information, including but not limited to:

• Personal Information: When you sign up for our Service, we may collect your name, email address, contact information, and billing information.

• Usage Information: We may collect information about how you use our Service, including your interactions with the software, features utilized, and the frequency and duration of your activities.

• Device Information: We may collect information about the device you use to access our Service, including device type, operating system, browser type, and IP address.

• Log Data: Our servers automatically record certain information about your usage of the Service. This may include IP addresses, browser type, referring/exit pages, and operating system.

• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience and gather information about how you use our Service. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information:

We use the information we collect for various purposes, including:

• Providing and maintaining the Service.
• Personalizing and improving your experience with the Service.
• Responding to your inquiries and providing customer support.
• Sending you administrative messages, updates, and important information.
• Monitoring and analyzing usage patterns and trends to improve our Service.
• Preventing fraudulent activity, security breaches, and illegal use of the Service.
• Complying with legal obligations and enforcing our terms of service.

3. Data Sharing and Disclosure:

We may share your information in the following circumstances:

• Service Providers: We may engage third-party service providers to assist us in delivering our Service and to perform functions on our behalf. These providers have access to your personal information only to perform these tasks and are obligated not to disclose or use it for any other purpose.

• Legal Compliance: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., court orders or government agencies).

• Protection of Rights: We may disclose your information to protect our rights, privacy, safety, or property, and that of our users or the public.

4. Your Choices:

You can control and modify the information you provide us. You may also have the right to access, correct, or delete your personal information. You can manage your communication preferences by unsubscribing from certain communications or updating your account settings.

5. Data Security & Safety:

We implement industry-standard security measures to protect your information from unauthorized access, loss, misuse, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure and safe, and we cannot guarantee absolute security & Safety.

6. Changes to This Privacy Policy:

We may update this Privacy Policy periodically to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page.

7. Contact Us:

If you have any questions, concerns, or requests related to your personal information or this Privacy Policy, please contact us at hello@countroo.com / or visit our contact us page.

By using our Countroo, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

Thank you for trusting Countroo with your information.